As frustrating as that sounds, a device compatibility issue like Error 83 means the app is having an issue with the specific device you’re using, so switching to a computer, gaming console, or smart TV should yield a different result.Īnother common error code that Disney+ is spitting out is Error 42.

If all else fails and you’re desperate to stream Disney+, try logging into another device. If there’s a firmware update ready to install/download, you will likely see a little notification indicator (like when you get a new message or email). That said, you will almost always find software updates buried in a “system,” “about,” or “general” menu in just about any internet-connected device. If you’re attempting to view on another device, such as a smart TV, PlayStation, or Xbox, you will find software update guides on the manufacturer’s websites. So make sure you update your iOS or Android to the most current version before you try running the app again. This shouldn’t impact most new devices, but if you happen to be running an especially old iOS or Android operating system, for example, Disney+ might be rejecting your device. If you’re tried those steps, the next step is to check if your firmware is up to date on the device you’re using. Next, check that your device is actually compatible with the service, just to be sure. As tired as that advice is, you don’t know how often a simple power cycle is an answer to all your tech woes. This might seem frustrating because if your device is incompatible with Disney+, how did you manage to download the app in the first place? Well, there are a couple of other factors that could be impacting device compatibility.įirst thing to try, and we hate to say it, is turning your device off and on again. Essentially, Disney+ isn’t cooperating with the particular device you’re trying to view content on. If you’re seeing this message, it means there’s a device compatibility issue. Error 83 seems to be one of the biggest issues plaguing subscribers.

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